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I am not able to reply to comments.Even if my phone number is verified. Can I know why?

You will not be able to comment, if you have received comment ban notification for a specific period of time. The ban might have occured because of any violation of the Content and Community Guidelines which you can check here: http://privacy.sharechat.com/content/content-policy.en.html. The ban will get removed automatically after the notified period.