Former e-governance advisor provides five key suggestions to Chief Minister D.K. Shivakumar for the newly created 'Praja Seva Department'. The suggestions focus on mandatory registration of all departments on grievance portals, empowering 'Mahiti Kanaja' and 'Kutumba' portals, standardizing local body websites with Kannada priority, and ensuring software development happens through government agencies like CSG for transparency. https://www.prajavani.net/op-ed/opinion/praja-seva-department-governance-reforms-suggestions-4083555 #creator program